Refund policy

REFUND POLICY

At Dewhurst Store, customer satisfaction is our top priority.

Return Eligibility

Returns may be accepted within 30 days of delivery if:

• The item is defective or damaged.

• The incorrect item was received.

• The item remains unused and in its original condition.

Non-Returnable Items

Returns cannot be accepted for:

• Used or worn products.

• Products damaged through misuse.

• Clearance or final-sale items.

Return Procedure

To initiate a return, contact our support team with your order number and details regarding the issue.

Refund Process

After receiving and inspecting the returned item, we will notify you of the refund status.

Approved refunds will be issued to the original payment method within 5-10 business days.

Exchanges

Defective or incorrectly shipped products may qualify for a replacement or exchange at no additional cost.

Contact Information

Email: support@dewhurststore.com

Phone: 570-765-6081